Contact Us

Contact Us

Please contact us below with any questions

+44 (0)33 3321 2371

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Next Day & International Delivery
Competitive Pricing
Over 30 Years Experience
Based In The UK

Privacy Policy

Your privacy and the protection of your personal data is very important to us. Your personal data (e.g. title, name, address, e-mail address, phone number) is only ever processed and stored in accordance with relevant data protection regulations.

Accordingly, we have developed this Data Protection & Privacy Policy in order for you to understand how we collect, use, communicate, disclose and make use of personal data. The following outlines our privacy policy.

It is important that you read this privacy policy together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements the other notices and is not intended to override them.

1. Privacy policy

Summary of our Commitment

The below summarises the key commitments we make to you:

  • We will always store your details securely
  • We will only ever communicate with you when we believe there is information to share with you which is relevant to you. This may include details of order processing, responses to products enquiries, and to update you about new product and services relevant to you.
  • We will communicate with you in accordance with your communication preferences
  • We will never share your data with third parties unless it is required to perform a specific service for you – such as shipping an order
  • We only analyse your data in order to communicate with you more effectively.

If you want to contact us to discuss how we use or manage your data please email us at or write to us at

Quadratech Diagnostics Ltd
Station House
East Sussex

Website Use, Registration & Purchasing

You can register with us via our website to be able to request quotes and join our mailing list. The data entered for this purpose will only be used for the respective service for which you have registered e.g to receive newsletters or to receive a quote.

Upon contacting us (e.g. via the contact form or by email), your details are stored only for the purpose of processing your request and in the event of follow-up queries.

When you order a product through us, your details are stored for the purpose of processing your request and in the event of follow-up queries. We will also get in touch with you via email to offer you the opportunity to join our mailing list. If you choose not to opt-in to this mailing list then we will not include you for any future mailings.

This website is not intended for children and we do not knowingly collect data relating to children.

SSL Encryption

For security reasons, and to protect the transmission of confidential data, our website uses an SSL encryption. You can recognise an encrypted connection by the change in the address line of the browser from “http://” to “https://” and by the lock-symbol in your browser address line. When the SSL encryption is activated, the data you have transmitted to us cannot be accessed by third parties.


You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

Google Analytics

From time to time, we use an online tool called Google Analytics, a web analysis service of Google Inc. (Google). This enables us to look at how users of our website navigate around our pages and it allows us to see where we can make improvements.

Google Analytics uses “cookies” which are text files placed on your computer that enable an analysis of your use of the website. Information generated by the cookie about your use of this website is usually transmitted to a Google server in the United States and stored there. IP anonymization is activated on this website, therefore Google will truncate your IP address beforehand within Member States of the European Union or other parties to the Agreement on the European Economic Area.

On our behalf, Google will use this information to evaluate your use of the website, compile reports about website activities, and provide the website’s operator with further services related to website and Internet usage. The IP address sent from your browser as part of Google Analytics is not merged with other data by Google. You can prevent storage of cookies by appropriately setting your browser software; in this case, however, please note that you might not be able to fully use all functions offered by this website. In addition, you can prevent data generated by the cookie and relating to your use of the website (including your IP address) from being collected and processed by Google, by downloading and installing a browser plug-in from the following link:


In providing your email address for subscription to the newsletter, this constitutes confirmation from you that the newsletter service should be activated for you and that you are the holder of the email address. Data is collected exclusively for the purposes of forwarding the newsletter. In order to improve the newsletter and to continue to improve its appeal, personalised link tracking may be used to collect statistical data (e.g. opening rates, click rates). We will not pass the data on to third parties.

Your newsletter subscription may be ended at any time by either:

  • Clicking on the unsubscribe link at the end of our newsletters (to email us)
  • Sending your cancellation to
  • Writing to us at:
Quadratech Diagnostics Ltd
Station House
East Sussex

We will remove your details within 5 working days.

Your rights

According to General Data Protection Regulation (GDPR), you have a right to free-of-charge information about your stored data, and entitled to correction, blocking or deletion of such data. Inquiries to this affect can be made to
If you believe that the processing of your data violates data protection law or if your data protection claims have otherwise been violated in a way, you can complain to the UK supervisory authority – The Information Commissioner’s Office –

2. Copyright

All texts, pictures, graphics, animations, videos, sounds and other contents of our website are protected by copyright and all rights are exclusive to Quadratech Diagnostics Ltd. Without the written consent of Quadratech Diagnostics Ltd, the content of this website may not be copied, distributed, modified or made accessible to third parties for commercial purposes. We point out that images contained on the websites may be subject to the copyright of third parties.

3. Trademark rights

Unless otherwise stated, all brands and trademarks on our website are protected by trademark. This particularly applies to brands, type designations, logos and emblems.

4. Liability

The content of our website and the information provided are carefully selected and regularly updated. Nevertheless, no guarantee can be given for the up-to-date accuracy of the information contained herein. Any liability for damages arising directly or indirectly from the use of this website is excluded, unless they are based on intent or gross negligence. Quadratech Diagnostics Ltd reserves the right to make changes or additions without prior notice.

5. Third-party links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

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