Terms & Conditions


Orders can be placed by telephone, fax, e-mail or post.  Please assist us by specifying our products code and description when placing your order.  All orders must bear an official order number.

Quadratech Diagnostics Ltd.

P.O. Box 167
KT18 7YL, UK

Tel: +44 (0)33 3321 2371
Fax:+44 (0)33 3321 2372
VAT registration number:GB 564 0992 21
Office Hours:9am - 5pm Monday to Thursday and 9am - 4.30pm Friday

All prices are exclusive of VAT. If applicable please mark your order VAT exempt and include the necessary VAT exemption certificate/declaration.  All European orders must be accompanied by the country specific tax registration number.  Prices are subject to alteration without notice.

Handling & Carriage

All goods supplied within the UK from the Epsom offices are sent by next day carriers and £18.35 should be added per order for handling/carriage.

List Biological Products

Non hazardous exotoxins (License Not Required) shipped to Europe from the Epsom offices, please add £47.30 or €78.80 shipping charge per order; for R.O.W price on application.

All hazardous goods (License Required) are supplied direct from the manufacturer as asn individual shipment, charges as follows:US Government Export License, please add £72.10 or €97.00 administration fee per order. Documentation and shipping charge, please add £97.85 or €117.00 fee per order


Non stock items are usually available within 5 to 10 working days. Customers placing orders where an item will be delayed will be informed within 2 working days.


Account customers - strictly 30 days

New and nonaccount customers require a Proforma Invoice (for pre-payment of goods ordered)

UK Customers - Sterling account
Payment by cheque or BACS to:
Account Name: Quadratech Diagnostics Ltd
Account Number: 31086677
Bank: HSBC Bank plc, Ewell Branch KT17 1SD
Sort Code: 40-20-28

EuropeonCustomers - Euro account
Account Name: Quadratech Diagnostics Ltd
Account Number: 57043459
Bank: HSBC Bank plc
Sort Code: 40-05-15
IBAN: GB75 MIDL 4005 1557 0434 59

Credit Card Payments (N.B. we do not accept American Express)
Please add 2% surcharge to the total including taxes and delivery


Incorrectly ordered items will only be accepted for return, by prior agreement, if they are unmarked, undamaged and have been stored correctly. A re-stocking charge of 20% of the total value applies.

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