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Order Information

Orders can be placed by telephone, fax, e-mail or post.  Please assist us by specifying our products code and description when placing your order.  All orders must bear an official order number.

 

Quadratech Diagnostics Ltd.

P.O. Box 167
Epsom
Surrey
KT18 7YL, UK

Tel: +44 (0)33 3321 2371
Fax:+44 (0)33 3321 2372
Sales e-mail:sales@quadratech.co.uk
General e-mail:info@quadratech.co.uk
VAT registration number:GB 564 0992 21
Office Hours:9am - 5pm Monday to Thursday and 9am - 4.30pm Friday

All prices are exclusive of VAT. If applicable please mark your order VAT exempt and include the necessary VAT exemption certificate/declaration.  All European orders must be accompanied by the country specific tax registration number.  Prices are subject to alteration without notice.

Handling & Carriage

All goods supplied within the UK from the Epsom offices are sent by next day carriers and £18.95 should be added per order for handling/carriage.

List Biological Products

Non hazardous exotoxins (License Not Required) shipped to Europe from the Epsom offices, please add £47.30 or €78.80 shipping charge per order; for R.O.W price on application.

All hazardous goods (License Required) are supplied direct from the manufacturer as asn individual shipment, charges as follows:US Government Export License, please add £72.10 or €97.00 administration fee per order. Documentation and shipping charge, please add £97.85 or €117.00 fee per order

Delivery

Non stock items are usually available within 5 to 10 working days. Customers placing orders where an item will be delayed will be informed within 2 working days.

Payment

Account customers - strictly 30 days

New and non account customers require a Proforma Invoice (for pre-payment of goods ordered)

Credit Card Payments (N.B. we do not accept American Express)
Please add 2% surcharge to the total including taxes and delivery

Re-Stocking

Incorrectly ordered items will only be accepted for return, by prior agreement, if they are unmarked, undamaged and have been stored correctly. A re-stocking charge of 20% of the total value applies.

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